Privacy Policy
How we collect, use, and protect your personal information
Last Updated: September 24, 2024
1. Introduction
Degusnonli ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website degusnonli.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Course Information: Course enrollment details, payment information, progress records
- Communication: Messages sent through contact forms, emails, or phone calls
- Marketing Preferences: Newsletter subscriptions and communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referral sources and search terms used
- Device information and screen resolution
3. How We Use Your Information
We use your personal information for the following purposes:
- Course Delivery: To provide educational services and course materials
- Communication: To respond to inquiries and provide customer support
- Marketing: To send newsletters and promotional materials (with consent)
- Improvement: To analyze website usage and improve our services
- Legal Compliance: To comply with legal obligations and protect our rights
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Contract: To fulfill our contractual obligations for course delivery
- Consent: For marketing communications and optional services
- Legitimate Interest: For website analytics and business improvement
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist with course delivery, payment processing, and website hosting
- Professional Advisors: Legal, accounting, and other professional service providers
- Regulatory Bodies: When required by law or to protect our legal rights
- Business Transfers: In connection with any merger, sale, or transfer of our business
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access, use, or disclosure
- Accidental loss, destruction, or damage
- Unlawful processing or alteration
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Course Records: 7 years after course completion for certification purposes
- Contact Information: Until you request deletion or withdraw consent
- Marketing Data: Until you unsubscribe or withdraw consent
- Website Analytics: Typically 26 months
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at the information provided below.
9. Cookies and Tracking
Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. When we do this, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the relevant authorities
- Standard contractual clauses approved by the authorities
- Other legally approved transfer mechanisms
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us immediately.
12. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notification for significant changes
13. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
Degusnonli
Studio 90 Jim Ridge
Greenview CB2 3EN
United Kingdom
Phone: 0979 3886680
Email: [email protected]
Website: degusnonli.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly:
ICO: ico.org.uk | 0303 123 1113